Last Updated: 18 August 2026
Koala Infosys ("we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store and disclose personal information when you visit koalainfosys.com.au or engage us for IT, cybersecurity, cloud or digital services.
We may collect personal information including:
We use personal information to:
Our website may use cookies and similar technologies to improve your browsing experience. Full details are set out in our Cookie Policy.
We do not sell personal information. We may share information with trusted third parties who help us operate our business, such as hosting providers, software vendors and payment processors, under confidentiality obligations, or where required by Australian law.
As a cybersecurity-focused provider, we take data security seriously. We apply industry-standard safeguards, including access controls, encryption where appropriate, and Essential Eight aligned practices, to protect information from unauthorised access, loss or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required to meet legal, accounting or reporting obligations under Australian law.
Under the Australian Privacy Principles, you have the right to:
To exercise these rights, contact us using the details below. If you're not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external sites and recommend reviewing their privacy policies separately.
We may update this policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date.
For privacy-related questions or requests, contact us at: